Gems wisdom supports multiple payment systems like Cash Card, Mobile Payment, Credit Card, PayPal, Net Banking, UPI, Cash on Delivery and Debit Card. The customers can choose one among them as per their convenience.
Yes, Gems Wisdom accepts UPI payment option. Foremostly, the user has to enter his/her VPA (Virtual Payment Address) and enter your UPI-PIN number in the collect request of BHIM app that you have received simultaneously. Here, you can make the payment instantly and effortlessly.
Of course, the users can enable their transactions through credit card / Debit card as per their convenience. The cards within India we accept such as JCB, Visa, American Express and Diner’s club whereas outside India can make via PayPal payment gateway.
To enhance the comfort of customers, we do provide cash on delivery option. Herewith, the users can make their payments while receiving the package on their hands.
Yes, the users have another option of making payment directly to our bank account. Kindly get our bank details below:
Bank Details: (xxxxxx)
Once you made the payment, kindly mail us firstname.lastname@example.org or intimate directly through a call +919873123421 to confirm the payment is received at our end successfully.
If the transaction is done successfully, the users will be received an email to their respective email address.
At the time of unsuccessful payment, you will get the refund within next 24 to 48 hours without fail. Also, you can drop your mail about this issue @ email@example.com or call at +919873123421
In case, if the payment has been debited at the customers end and not yet been received at the Merchant side, then kindly mail us your transaction details at firstname.lastname@example.org.
No, Gems Wisdom do not provide EMI facility for the customers.
We welcome you to drop your order directly through our website whereas the steps are simple and effortless too. Or else, approach our customer support team to proceed further.
It’s not easy to get the natural and certified gemstones at an original cost. To confirm the quality of stones, we got a lab certification from authorized experts to add value to your investment.
We have a lot of Gemstone laboratories to check and confirm that the gemstone is purely natural and high-in quality. The certification is a solid proof here to identity it.
The time-taken to deliver the package depends upon the city you belongs to. For a maximum, we will dispatch within 3 to 5 days.
Yes, we customize the jewelry in the gemstone you wish to avail. The cost of personalization will differ from the actual cost that depends upon the complexity of designs.
We have huge ranges of gemstone collections and it will be delivered to PAN India as well as anywhere in the world
To track your order and order status, we request you to login into the Gems Wisdom account. Herewith, you know the order status, dispatch date, view orders etc.
After the order has been placed successfully, our team will email you the web link and tracking id to your registered email address which allow you track all the required details.
As of now, we have planned to enable the cash on delivery facility for PAN India, regretfully, the courier companies wouldn’t accept this option all the time and all the locations.
We have a partnership with reliable courier companies as they would accept the cash on delivery if the amount is above 50,000 INR. In addition, there is a limitation for accepting the cash manually, to clarify it clearly kindly contact our customer support (908776543).
The cash on delivery facility will be applicable for all our products whereas the customized stones are exceptional that would be specifically designed as per your needs and expectations.
Once the cash on delivery order is received at our end, our professionals will check your name, address, and exact location for knowing the possibilities of proceeding further. If gets approved, the customers have to make a payment while receiving the package on their hands.
The dispatching time will depend upon the location of the receiver. For a maximum, Gems Wisdom will deliver your order within 3 to 5 days of your order received.
There is no permit to open your package before making a payment, however, if you are not satisfied with the product kindly return us within next 7 days. Also, your full payment will be refunded without any deductions.
You can change the mode of payment before the ordered products get shipped or else it wouldn’t be accepted.
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